Ufone Pakistan is a mobile network that operates in Pakistan. It offers a variety of call, SMS, and internet packages. It has more than 24 million subscribers, and it has a customer-centric approach. If you’re considering switching to a new cell phone provider, Ufone Pakistan might be a good option for you.
Ufone is a mobile network operating in Pakistan
Ufone is one of the leading mobile networks in Pakistan. The network is capable of offering super-fast mobile internet connectivity and will help people stay connected at all times. With its speed-based pricing structure, Ufone users can choose the package that best suits their needs and budget. The plan also includes the convenience of social networking.
Ufone is owned by Telenor, which is the second largest mobile service provider in the country, and Jazz Interactive. Both companies have similar amounts of subscribers, but Telenor has more 3G subscribers than Jazz. However, Jazz’s 3G service covers more than two hundred towns, while Telenor’s 4G/LTE service has only recently been introduced.
Ufone employs retention centre agents to monitor the data of postpaid customers. Using Single View Software, they keep tabs on a customer’s service and habits. If they’re not using their service for 15 consecutive days, Ufone sends them a message alert. If the message alert continues, the customer must contact the service provider in order to reactivate their account.
Ufone is committed to providing high-quality customer service. It has over three hundred and seventy franchise centers throughout the country. Each Ufone outlet is equipped with the latest technology and staffed by highly-skilled Customer Service representatives. These agents are trained to respond to customer service needs quickly and efficiently, ensuring long-term customer relations and high satisfaction levels.
Ufone is one of the largest cellular operators in Pakistan and offers voice and data packages. The network was founded in 2006 with just over three thousand customers, and has since expanded to over 125 million users. It uses the GSM technology and offers 2G, 3G, and 4G LTE services. Ufone was also the first mobile network to introduce 3.5G service in the country.
Ufone’s network covers all major cities in Pakistan, with a range of services. The SCOM network operates in the northern provinces of Pakistan and also offers connectivity in Gilgit Baltistan and Azad Jammu & Kashmir. It uses GSM 900/1800 networking technology and is set to migrate to HSPA 3.5G technology in the next few months.
It offers call, SMS and internet packages
You can subscribe to various call, SMS, and internet packages with Ufone. These packages include calls to and from local and international numbers, and are automatically re-subscribed every day. Some of the popular packages include the Ufone Weekly Pakistan Offer, Ufone Power Pack, and Ufone SMS Kit. You can also use these packages to send text messages to family and friends.
Ufone Pakistan has over 24 million subscribers and is currently expanding its network in new cities. They also offer comprehensive coverage along the country’s major highways. Ufone has an impressive subscriber base and offers many attractive bundles and offers. In addition, the company offers monthly call packages and off-net call packages.
Call packages are the most popular package, but Ufone also offers a variety of other packages. You can subscribe to one or all of these packages, depending on your needs and budget. The Ufone 3 PE 3 Offer includes unlimited calls to PTCL, Ufone, and PTCL numbers for 2 hours. The price includes tax. For those who need unlimited calls, this package is an excellent choice.
Internet packages vary in price. The Super Internet bundle is one of the best options, and the Weekly Heavy Bucket is another good deal. There are also several deals for internet with a one-week expiration. You can also subscribe to daily bundles, which last for seven days.
Ufone offers different call, SMS, and internet packages, depending on your needs. The Ufone Super Card Plus is a great choice if you’re looking for a monthly plan. This plan allows you to make calls to Ufone and other network operators, send unlimited SMS, and browse the internet. You can even watch back-to-back videos and enjoy uninterrupted phone calls.
It has a subscriber base of over 24 million
Ufone Pakistan has over 24 million subscribers and has network coverage across more than 10,000 locations across the country. The company offers a range of services including voice, SMS, data, VAS, MFS, 3G, and more. The network is also one of the fastest growing in the country. With its expansive coverage, Ufone is one of the largest and most comprehensive mobile providers in Pakistan.
In recent years, telecom sector cost has risen significantly. However, the average revenue per user (ARPU) has remained relatively stable at around Rs223 a month. For Ufone, scale is crucial as it needed more spectrum to increase its user base. In addition, the company needs to increase revenue.
Ufone Pakistan is the third largest telecom operator in the country. It has more than 24 million subscribers and offers a range of different hourly call packages. It is a wholly owned subsidiary of Pakistan Telecommunication Company Limited. It began operations on January 29, 2001, and in 2006 became part of the Etisalat Group. It has a network coverage of over 10,000 locations in the country.
The recent spectrum auction has helped Ufone gain fresh spectrum in an important auction, acquiring nine MHz for $279 million. The company has participated in the mega spectrum auction in 2014 but has largely stayed away from smaller spectrum auctions in 2016 and 2017. The deal could mean more investment for the telecom company and boost the number of subscribers.
Ufone is also committed to fostering digital inclusion in Pakistan. It provides cellular services and affordable internet packages, and it has launched UPaisa, a digital financial ecosystem that enables its customers to access a wide range of digital products and services. Whether you want to pay bills or access the Internet, UPaisa can provide a seamless and secure mobile banking experience.
Customers can choose between a variety of Prepay and Post-Pay call packages to suit their needs. The Daily Pakistan offer gives users unlimited access to mobile internet and enables users to make unlimited calls to Ufone, PTCL, and Vfone. The company also offers daily call packages that include unlimited SMS and internet MBs.
It has a customer centric approach
Ufone Pakistan has a customer oriented approach to improving the lives of its consumers. It has an effective quality management system, and strives for continuous improvement in service excellence. It also engages stakeholders in the process of ensuring the quality of service. In addition, it works within the framework of regulatory compliance and aligns its activities with its strategic goals.
Prior to privatization, Ufone did not focus on its customers and was only interested in service delivery and profitability. But since then, the company has developed strong customer relations through premium services and dedicated managers. The company had to compete with the likes of Mobilink and Telenor, which also focused on customers.
Ufone Pakistan has also implemented the Ross Kubler model for change management. This approach involves identifying stakeholders, prioritizing their needs and interests, mapping their profiles, and assessing support and engagement. This approach helps the organization avoid the common pitfall of ignoring stakeholders.
In addition, Ufone has a retention department that provides special packages and exclusive services to existing customers. It also offers a loyalty program wherein subscribers receive free SIMs or can convert their post-paid connection to a pre-paid connection. Additionally, it has an active helpline that handles all types of customer queries.
The company also has an aggressive marketing strategy. This strategy has helped Ufone to differentiate itself from its competitors. The humor in its ads has also helped the brand stand out among the crowd. In addition, the brand has launched unique products that address the needs of its customers. For example, Ufone has launched the Mobicash app and a SIMS service for Afghan nationals.
