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FAQs > Technology Guides > How to Delete or Deactivate an Amazon Account
Technology Guides

How to Delete or Deactivate an Amazon Account

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Last updated: December 26, 2024 6:46 pm
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How to Delete or Deactivate an Amazon Account

If you have an Amazon account, but you no longer want to use it, you may be wondering how to delete or deactivate your account. This is a complex process, and is only available from a desktop browser. Unfortunately, it cannot do anywhere else. To delete or deactivate your account, you must first open Amazon on your desktop.

Contents
Cancelling an Amazon account is better than closing itCancelling pending ordersCancelling your browsing historyCancelling your gift card balance

Cancelling an Amazon account is better than closing it

Amazon may be one of the easiest places to shop on the Internet, but it also has some cracks in its service. The company is not perfect and often surrounded by controversy. Here are a few reasons to delete your Amazon account:

  1. You want to quit receiving e-mails from Amazon
  2. You want to stop receiving promotional emails from Amazon
  3. You don’t want to lose your credit card information or other account information
  4. You don’t want to have to re-register for your account.

Whether you’re considering closing or selling your Amazon account depends on your situation. If you don’t want to lose your money, selling your account to someone else is a better option. Not only is this more secure, but you’ll be able to use the same email address for the new account. However, you’ll miss out on the associated services that come with a closed account.

Cancelling pending orders

Amazon has made it difficult for sellers to manage pending orders once the account has deactivated. In order to prevent such a situation, you should follow a few steps. Amazon will first review your request to deactivate your account and will notify you of the outcome within 12 to 48 hours. Amazon will also inform you of the reasons for deactivating your account.

The first step is to contact customer service and request the cancellation of any pending orders. Make sure to include the ASIN of the item and the number of items you wish to cancel. Once you provide the details, an Amazon seller support agent will confirm the cancellation request and send an email to the buyer. If you made a mistake and accidentally cancelled an order, you can contact the customer and ask them to place another order.

Cancelling your browsing history

You can delete your browsing history from Amazon by selecting the Manage History menu in your Amazon account. This menu allows you to delete specific items or your entire browsing history. However, it is important to remember that you need to sign into your account to delete your browsing history. In addition, you should not share your account password with anyone. If you do share your Amazon password with others, they may be able to view your browsing history without your knowledge.

In addition to browsing history, Amazon stores your recent orders and product page views, as well as information from the Amazon app. Although you can delete the browsing history, you cannot delete your order records. Amazon uses order data for several metrics, including stock management and larger-scale purchasing.

Cancelling your gift card balance

If you have an Amazon gift card and you’d like to cancel it, there are two options. You can either cancel it online or use a third-party service. When you cancel the gift, Amazon will not charge the card automatically again. This option can be convenient, but it should only use in the case of an emergency.

You can also try calling the customer service number printed on the back of your card. You can then request for a refund. In some cases, the refund will come in the form of a gift card. Other times, you can choose to transfer the balance to another account.

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